Ecommerce Experts Share Predictions on Post-COVID Online Shopping Behavior [DesignRush Quicksights]

Copyright 2021 PR Newswire. All rights reserved
2021-06-18

NEW YORK, June 18, 2021 / PRNewswire-PRWeb / – As Governments Introduce COVID-Related Measures in March 2020, Google searches for the term “delivery” doubled overnight in the US and the EU. The following months saw a surge in online shopping followed by massive migrations of businesses to digital channels.

A leading ecommerce platform, Shopify, for example, saw 94% growth in the value of general merchandise (GMV) in the fourth quarter of 2020 alone.

With online shopping poised for continued growth in 2021 and beyond, experts have struggled to predict consumer behaviors as easily.

DesignRush, a B2B marketplace connecting brands to agencies, leveraged its network of 9,000 agencies to gain quick insights – or “QuickSights” – on consumer behavior predictions for the post-COVID future of e-commerce .

DesignRush’s e-commerce expert network has highlighted X consumer trends that online businesses should be following:

1. A TEMPORARY DIVE IN ONLINE SHOPPING ON THE HORIZON

With the relaxation of social distancing and other measures, e-commerce marketing experts from Evestar predict that consumers are likely to temporarily shift their focus from online shopping to brick-and-mortar retailing.

  • “We expect online shopping behaviors to remain relatively strong, although nostalgia for in-store shopping may gain momentum after shoppers have been barred from their favorite malls and physical stores for more than a year. ‘a year,’ said the partner and chief digital officer of the company. Jonathan gosper.

Gosper also warned small businesses that the industry “is entering one of the toughest ecommerce seasons of this second half of 2021”, as big brands shift their investments online, the space becomes more crowded and marketing platforms are tightening their policies over privacy concerns.

2. MORE ONLINE BUYERS TURN TO MOBILE AND VOICE SEARCH

Director of Period Rahul mehta highlighted the key technologies consumers turn to as well as those they expect from their shopping experience.

  • “Our recent study indicates a radical shift towards mobile commerce,” Mehta said, adding that with the use of mobile, consumers are increasingly using voice search and voice assistants in their online shopping process. .

In terms of expectations, Mehta noted that consumers now expect at least some degree of personalization in their shopping journey, recommending that businesses invest in “personalized shopping carts to deliver a superior experience. to online shoppers “.

3. ONLINE PURCHASING IS INCREASINGLY BASED ON SOCIAL PROOF TO BUILD CONFIDENCE

e-commerce designers and developers at Calvin seng found that more consumers rely on reviews, testimonials and other types of social proof when making their buying decisions.

  • “Social proof combined with AI for an improved customer experience is important in closing the gap to booming markets,” advised Calvin seng himself, the founder of the eponymous agency.

To help businesses better understand the changing e-commerce landscape and build a high-performance online store, DesignRush released the June List of Top Ecommerce Experts:

1. Evestar – evestar.com
2. Fullesttop – fullestop.com
3. Calvin seng – calvinseng.com
4. DPX digital network – dpx.com.ng
5. Webential – webential.com
6. Scalan Laboratories – scalans.com
7. Digital Deyo – deyodigital.com
8. Approach Source Inc. – sourceapproach.com
9. Groupe-Whide – whidegroup.com
10. Milia Marketing – miliamarketing.com
11. Envision Horizons – envisionhorizons.com
12. Conversion geniuses – conversiongenies.co.uk
13. Uptech – uptech.team
14. Divami Design Labs – divami.com
15. WebMeridian – webmeridian.org
16. LaunchPad agency – launchpadagency.com
17. ValueCoders – valuecoders.com
18. CodeCrew – codecrew.us
19. Reno SEO, Marketing and Website Design – renowebdesigner.com
20. ArtVersion – artversion.com

Brands can explore the best ecommerce agencies by location, size, average hourly rate, and portfolio on DesignRush.

About DesignRush: DesignRush.com is a B2B marketplace connecting brands and agencies through expert reviews and agency ranking lists, awards, knowledge resources and personalized recommendations from agencies for approved projects.

Media contact

Emma Debeljak, DesignRush, 8008565417, [email protected]

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SOURCE DesignRush




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